Use cases Approvals & Escalation

Business process / ops

Approvals & Escalation use case

Purchase, leave, change, and document approvals with SLA timers — visual gates operators can audit in Studio and Cloud.

This page is an industry overview (templates + protocols). For step-by-step configuration, use the blog/wiki links below — those URLs are the primary how-to pages.

The problem

Email chains lose the audit trail. Nodlyn keeps Draft → Approved → Action with escalation when nobody responds.

Who it’s for: Ops managers, finance, and IT change owners who need gated automation on the edge or desktop.

How Nodlyn approaches Approvals & Escalation

Approvals are first-class nodes: purchase, leave, document, and change-request templates already encode gates, roles, and auto-escalation timers. Sensitive device or SSH actions can require operator confirmation on a runtime agent.

That is why this use-case page links heavily to wiki how-tos — the differentiation is the process model, not a synonym of “workflow automation.”

Example workflows

  • Purchase request over threshold → manager approve → ERP write
  • Document approval → archive; auto-escalate on SLA breach
  • Change request → CAB approve → SSH/runbook with approval on runtime agent

Quick start

  1. Start from Purchase, Leave, Document, Change Request, or Auto-Escalation templates.
  2. Configure roles and approval nodes; enable escalation timers.
  3. Export to runtime agent when 24/7 gates must run headless.
  4. Review decisions and activity in Cloud with your free account.

Starter templates in Studio

Open Templates in desktop Studio and search these names — they are real built-in graphs, not placeholder titles.

  • Purchase Approval Workflow
  • Approval Auto-Escalation
  • Document Approval & Archive
  • Change Request Approval Pipeline
  • Leave Request Approval

Related protocols

Guides (blog & wiki)

Are approvals audited?

Yes — gates, roles, and escalation timers are part of the workflow graph. Sensitive actions can require operator confirmation on a runtime agent; activity is visible in Cloud.

Related use cases

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